Epiphany Life Coaching is committed to ensuring your personal information is protected. This privacy notice describes how Epiphany Life Coaching, the data controller, collects, uses and protects your information. If you are unsure or would like clarification about anything then please ask.
How we collect your information
The information held comes from the way you engage with us such as completing an inquiry on the website, sending an email or having a phone conversation. We may also collect information about you through the post or from discussions with you.
The type of information we hold
The information we hold may include name, address, contact telephone number, email address and information you have shared whilst in contact with Epiphany Life Coaching.
We process personal information to enable us to:
Type/classes of information processed
This information may include:
We also process sensitive classes of information that may include:
Who the information is processed about
We process personal information about:
Who the information may be shared with
We will not sell or swap your information with any other agency. We sometimes need to share the personal information we process with the individual themselves and also with other organisations. Where this is necessary we are required to comply with all aspects of the Data Protection Act (DPA). What follows is a description of the types of organisations we may need to share some of the personal information we process with for one or more reasons (for example, if team training is provided it may be necessary to share information about you with other members of your team).
Where necessary or required we share information with:
Storing your information
Your personal information will be stored on systems owned or operated by Epiphany Life Coaching.
We will retain your personal information in accordance with legal and regulatory requirements. We will retain your information while we are actively engaged with you and for a period of five years afterward. Where we have had no interaction with you for a period of five years we will delete your data.
How you can access your information
You have the right to request access to the information we hold about you. To make a request for your personal information, please contact Jenny Butter at Epiphany Life Coaching.
You have the right to:
If you are not happy how we are using your information or how we have responded to your request, you have the right to complain to the Information Commissioner’s Office at www.ico.org.co.uk.
How will we tell you about future changes to this privacy notice
Any changes we make to our privacy notice will be put on our website. Please check for updates from time to time so you are always fully aware of what information is collected and how it is used.
How to contact us
If you have any questions or concerns about our use of your personal information please contact Jenny Butter at Epiphany Life Coaching.